Preventing Healthcare Security System Malfunctions With Preventative Maintenance

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An emotionally charged argument begins in the parking lot of your facility. One of the parties comes inside the facility while the other appears to leave. Instead of leaving, the other party parks their car and retrieves a weapon from the trunk, and attempts to enter the facility. Luckily, staff was alerted to the conflict through video surveillance and monitoring and the situation was immediately and appropriately handled. 

You took the proper measures before the event by instituting a security system consisting of security cameras, motion sensors, and alarms to inform you and your staff of such events. But what if the system had not been working properly? The scenario would end quite differently. 

It Can’t Be Ignored

For any healthcare facility that needs protection, we can never forget the importance of systems preventative maintenance. Most facilities have high use and high occupancy for many hours of the day and night and are operational all year long. Access control, video surveillance, intrusion, fire, and communication systems exist to keep staff and other occupants safe from harm and the buildings operational. These systems, however, are comprised of many delicate components that could eventually fail without care, and security staff and occupants would not know which could be disastrous in the event of an emergency such as fire or security breach. Preventative maintenance ensures the systems and equipment are in top working order so they do their job when it matters most. 

Just like cell phones or computers, all technology needs updating and regular maintenance to prevent system failures. At SSP, we are proud to offer systems preventative maintenance to our healthcare customers. 

How Does Preventative Maintenance Work?

Systems Inspections identify potential issues and repair prior to failure. As part of our Service Excellence Program, sophisticated, high-tech electronics receive ongoing attention preventing failure and ensuring sensitive equipment achieves maximum uptime so your staff can focus on core responsibilities. With our specially tailored after-installation service and support plans, you’re assured any system discrepancies will be addressed quickly, many times remotely, and often without you even knowing there was a potential issue.

Preventative Maintenance Includes:

  • Visual and functional test of all devices to verify performance
  • Clean and perform routine maintenance of system devices to maximize the life cycle
  • Update software to the latest versions to utilize the latest features and security
  • Routine test of power supplies and replacement of rechargeable batteries to prevent damage resulting from overcharging or exploding batteries 

Why Is Preventative Maintenance Valuable For Healthcare Facilities?

A robust security system is vital to the functioning and continued operation of any facility. With preventative maintenance, you’ll always know your facility’s security devices, software, or network components are performing to capability to secure your school property. 

Both onsite and remote service providers perform a variety of functions, including installing new or updated software (such as updates, patches, or custom configurations), observe managed device and software behaviors for diagnostic tasks and performance, and install and configure devices such as video cameras, sensors, or access control devices. Additionally, physical tasks such as cleaning the system and testing or replacing power supplies help maintain compliance required by your authority having jurisdiction. 

What are the advantages?

  • Reduce systems downtime with preventative maintenance of systems
  • Check performance metrics such as CPU and RAM usage of servers and computers
  • Monitor system health status
  • Assess, document, and eliminate potential threats to systems failures
  • Monitor custom web application functionality
  • Reduce risks
  • Save money

We want to help you learn more about how preventative maintenance could be the solution to help you monitor and maintain your security systems so that you’re getting the most value for your investment.

At SSP, we listen, we innovate, we inform, and we stay with you every step of the way.

Don’t put it off. Call us today at 1-888-540-0175 and schedule a free consultation to learn how we can meet your security needs.